Teleperformance Call Center
Teleperformance is an industry giant, with over 380,000 employees around the world. Teleperformance does not just run call centers — they provide a number of services to support their global list of customers. That said, many of the services Teleperformance provides include a call center component, whether it be customer service, collections, tech support or other services that require a call center agent to interact with a user. Because of their wide variety of services, clients and their geographical diversity, Teleperformance has a wide range of job openings and call center job types at any given time. Teleperformance’s slogan is “each interaction matters” – and the provide the employees and the technology to make that slogan come true for clients of all shapes and sizes around the world.
Teleperformance Work from Home Jobs
Teleperformance has embraced remote work. Their career website even has a specific filter to search for “Only Work-from-home” jobs at Teleperformance. On any given day, there are dozens or even hundreds of remote work job openings at Teleperformance. Here are a few examples of recent positions.
A customer service / support position was advertised for an entry level position (with minimal requirements such as a high school diploma or equivalent). The position was a work from home job at Teleperformance with the following responsibilities:
- Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
- Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance and/or possible processing payments
- Track all call related information for auditing and reporting purposes
- Provide feedback on call issues
- Upsell if required
A number of other Teleperformance remote jobs are always posted, and include both entry-level as well as more senior positions. Each work from home position includes basic technical requirements for remote workers (which generally are simply that you have a good internet connection).
Teleperformance Jobs
Because Teleperformance has so many office locations around the world, there are a huge number of Teleperformance jobs that require you to go into an office (although many jobs allow flexible schedules so that you can work from home some days of the week).
You can explore available Teleperformance work from home jobs and other Teleperformance job openings at their excellent career center webpage.